This server exhibits foundational tool definitions with clear naming and descriptions, but lacks critical schema completeness, parameter validation details, and error handling guidance. Both tools have adequate descriptions (100+ chars), but input schemas are incomplete: the 'priority' parameter in send_internal_alert lacks an enum constraint despite the description mandating specific values ('HIGH', 'MEDIUM', 'LOW'). No output schemas are documented. Parameter descriptions are minimal, customer_id lacks type clarification and message parameter lacks guidance on format/length. Error responses are generic (e.g., 'Customer not found', 'Invalid priority level') and do not guide recovery. The server follows basic verb_noun naming (get_customer_info_tool, send_internal_alert) but tool composition mixes READ_ONLY and WRITE operations without permission gating or audit trail. No security measures visible for the alert tool, which performs state modification. The codebase shows implementation but not production-grade definition rigor.

• Add enum constraint to 'priority' parameter: enum=['HIGH', 'MEDIUM', 'LOW'].
• Document output schema for both tools using JSON Schema. At minimum, specify the object shape (properties, required fields, types).
• Enhance error messages with recovery guidance. Include valid options, available fallbacks, or the next tool to call.
• Expand parameter descriptions with constraints: customer_id range, message length limits, timestamp format expectations.
• Add permission checks and audit logging to send_internal_alert. Log agent ID, priority, message, timestamp, and result.
• Implement idempotency key support for send_internal_alert to prevent duplicate alerts on retry.
• Remove redundant '_tool' suffix from get_customer_info_tool → get_customer_info.
• Add bounds/ranges for numeric parameters (e.g., customer_id should document expected ID ranges).
• Implement rate limiting on send_internal_alert to prevent runaway agent loops spamming the ops dashboard.
• Define which scenarios trigger retryable vs. fatal errors (e.g., 'Customer not found' is fatal; 'CRM service timeout' is retryable).